Frequently Asked Questions
What types of products does Caldwell offer?
Caldwell offers a comprehensive range of high-quality shooting accessories including shooting rests, targets, range gear, and safety equipment. Their product lineup features over 50 different shooting rests, nearly 40 target options (including paper target holders and AR500 steel targets), 55+ range gear items (from chronographs to brass catchers), and 24 safety gear products including hearing protection and shooting gloves.
Their innovative product line continues to expand with recent additions like the revolutionary ClayCopter™ target system for shotgun enthusiasts, which provides an alternative to traditional clay targets with biodegradable discs that can be launched up to 100 yards.
What makes Caldwell shooting rests special?
Caldwell shooting rests are renowned for their stability, precision adjustments, and recoil reduction capabilities. Models like the Lead Sled DFT 2 and The Rock are highly regarded by precision shooters worldwide for their ability to eliminate shooting variables. These rests allow rifles to be adjusted and supported by sliding supports, creating a safe, stable, and comfortable position for any shooting session.
Caldwell's commitment to helping shooters "Eliminate the Variables That Make You Miss™" is evident in their thoughtful designs that accommodate various firearms and shooting styles, making them essential accessories for both casual range sessions and serious marksmanship training.
How does Caldwell's customer service compare to other shooting accessory companies?
Caldwell has earned a reputation for exceptional customer service within the firearms industry. Customers frequently report positive experiences with prompt responses to inquiries and generous warranty fulfillment. In one documented case, when a customer requested replacement parts for a damaged brass trap, Caldwell sent an entirely new unit instead of just the requested components.
This level of service reflects a broader trend in the firearms industry, where many companies prioritize customer satisfaction and stand firmly behind their products. Caldwell's approach to customer care helps ensure that shooters remain loyal to their brand and continue to trust their equipment.
What is the ClayCopter™ and how does it differ from traditional clay targets?
The ClayCopter™ is Caldwell's innovative target system for shotgun shooters that reimagines traditional clay shooting. It features a lightweight, motorized handheld launcher that shoots biodegradable discs up to 100 yards. Unlike traditional clay throwers that are bulky and cumbersome, the ClayCopter™ launcher weighs only 3 pounds and can fit in a range bag or backpack while delivering the same power as a traditional electric thrower.
The ClayCopter™ target discs are 70% lighter than traditional clays, designed to break only when shot, and feature unique flight patterns that mimic real game flight. They come in lightweight, hard-sided containers similar to tennis ball tubes, making them much easier to transport than fragile traditional clays. The system offers both 90mm and 110mm diameter targets with different flight characteristics to suit shooter preferences.
What is Caldwell's warranty policy?
Caldwell offers a limited warranty that covers defects in materials and workmanship for their products. This warranty is limited to the original owner and requires valid proof of purchase, such as a dated sales receipt. For warranty service, customers need to fill out Caldwell's Contact Form and ship the product to their service department in Columbia, Missouri.
It's important to note that the warranty is non-transferable and only applies to products purchased new from Caldwell or an authorized retailer. While Caldwell covers return shipping costs for valid warranty claims, they do not cover work that falls outside warranty coverage without prior customer approval.
How do I return a Caldwell product?
To return a Caldwell product, you should contact their customer service team either by email at support@caldwellshooting.com or by phone at 1-833-784-5520 during their business hours (Monday-Thursday 9AM-5PM, Friday 9AM-2PM CST). Caldwell offers refunds up to 30 days from the date of purchase for items bought directly from caldwellshooting.com.
For warranty service, you'll need to fill out Caldwell's Contact Form and ship the product, postage prepaid, to their service department in Columbia, Missouri. It's recommended to insure shipments since Caldwell does not accept responsibility for loss or damage during transit.
What are Caldwell AR500 steel targets and what makes them special?
Caldwell AR500 steel targets are high-quality shooting targets made from AR500 steel, known for its durability and ability to withstand repeated impacts. These targets are rated for up to 3000 fps impact velocity and 3500 ft-lb impact energy, making them suitable for a wide range of firearms. They come in various sizes and shapes, including IPSC silhouettes in different sizes (33%, 66%, and full-size).
What makes these targets special is their versatile mounting options. Each target features three different hanging options: a strap plate hanger set for attachment to any steel target hanger, a t-post hanger for field use, and a 2×4 hanger that works with standard lumber. This flexibility allows shooters to easily incorporate steel targets into their practice sessions at various ranges and setups.
Does Caldwell offer free shipping?
Yes, Caldwell offers free shipping on orders above $50 when purchased through their official website (caldwellshooting.com). This free shipping applies to deliveries within the continental United States, Alaska, and Hawaii. However, it's worth noting that product-specific exclusions may exist for certain items.
For international customers, Caldwell currently does not provide free shipping options. Their shipping policies are designed to make their products accessible to domestic customers while maintaining reasonable pricing structures.
What payment methods does Caldwell accept?
Caldwell accepts major credit cards including American Express, Discover, Visa, and MasterCard for purchases made through their official website. All prices and payments are processed in U.S. dollars. Their secure checkout system uses SSL (Secure Socket Layer) encryption to protect customer payment information during transactions.
It's worth noting that Caldwell does not currently accept personal checks or money orders as payment methods. If your credit card does not process successfully during checkout, your order will not be processed, and you'll receive an error message on your screen.
How long does shipping take for Caldwell products?
When ordering directly from Caldwell's website, standard delivery orders are estimated to arrive within 7 business days after the order is placed. Once your order is processed, you'll receive a shipment confirmation email with tracking information that can be used to monitor your package's progress through either UPS or USPS tracking systems.
Delivery times may vary based on your location and current shipping conditions. For the most accurate delivery estimate, it's best to check the tracking information provided in your shipment confirmation email.
Can I use Caldwell steel targets with airsoft guns?
Yes, Caldwell steel targets work well with airsoft guns, which provides an excellent alternative during ammunition shortages. This compatibility allows shooters to practice target acquisitions, transitions, and gun handling skills using non-firearm replicas like airsoft, BB, or paint guns while conserving valuable ammunition.
Using steel targets with airsoft provides the audible and visual feedback similar to live fire practice but at a fraction of the cost. This approach helps shooters maintain their skills during ammo shortages and makes every live round count when they do get to the range for actual firearm practice.
What is the Caldwell Marksman Club and how do I join?
The Caldwell Marksman Club is a free membership program that provides subscribers with monthly shooting tips, early product announcements, and exclusive discount coupons. Joining is simple and requires only providing your email address through the Caldwell website.
This club is designed to help shooters improve their skills while staying informed about the latest Caldwell products and special offers. It's an excellent resource for both new and experienced shooters looking to enhance their marksmanship and save money on quality shooting accessories.
How do I choose the right Caldwell shooting rest for my needs?
Selecting the right Caldwell shooting rest depends on several factors including your firearm type, shooting purpose, and mobility needs. For precision rifle shooting, models like the Lead Sled DFT 2 offer superior recoil reduction and fine adjustment capabilities. For more portable options that still provide stability, consider their shooting bags or more compact rests.
Consider factors such as weight (heavier rests absorb more recoil but are less portable), adjustment capabilities (some offer more precise elevation and windage controls), and compatibility with your specific firearm. Caldwell offers options ranging from competition-grade fixed rests to field-portable solutions, ensuring there's a model suited to your particular shooting requirements.
Are Caldwell chronographs accurate and easy to use?
Caldwell chronographs are known for their accuracy and user-friendly design, making them popular choices among shooters and reloaders. Their models feature clear displays and straightforward controls that allow users to quickly set up and begin measuring bullet velocities with minimal hassle.
When using Caldwell chronographs, it's important to follow the manufacturer's guidelines for proper setup and positioning. The owner's manual specifically warns against shooting the chronograph itself (intentionally or otherwise), as this voids the 1-year warranty. For optimal results, ensure proper lighting conditions and follow the recommended distance settings for your specific firearm and ammunition.
What safety gear does Caldwell offer?
Caldwell offers a comprehensive range of safety equipment designed to protect shooters during range sessions. Their safety gear lineup includes 24 different items spanning hearing protection options (from basic earplugs to electronic ear muffs), shooting gloves for improved grip and hand protection, recoil shields to reduce felt recoil, and various other safety accessories.
These products are designed with both functionality and comfort in mind, ensuring that shooters can maintain proper safety protocols without sacrificing comfort during extended shooting sessions. Caldwell's commitment to shooter safety is evident in their thoughtfully designed protective equipment that meets the needs of various shooting disciplines.
How do I clean and maintain my Caldwell shooting rest?
Maintaining your Caldwell shooting rest involves regular cleaning and inspection to ensure optimal performance and longevity. After each use, wipe down all surfaces with a clean, dry cloth to remove powder residue, dirt, and moisture. For metal components, occasionally apply a light coat of gun oil to prevent rust and ensure smooth operation of adjustable parts.
Inspect your rest periodically for loose fasteners, worn components, or damage. Tighten any loose screws and replace worn parts as needed. For rests with fabric components like shooting bags, check for tears or leaking fill material and repair or replace as necessary. Proper storage in a clean, dry environment when not in use will significantly extend the life of your Caldwell shooting rest.
Does Caldwell offer replacement parts for their products?
Yes, Caldwell does offer replacement parts for many of their products. If you need replacement components for your Caldwell shooting accessories, you can contact their customer service team either by email at support@caldwellshooting.com or by phone at 1-833-784-5520 during their business hours (Monday-Thursday 9AM-5PM, Friday 9AM-2PM CST).
Caldwell has demonstrated a willingness to support their customers with replacement parts, sometimes even going beyond expectations. In one documented case, when a customer requested replacement rods for a damaged brass trap, Caldwell responded by sending an entirely new unit instead of just the requested components, demonstrating their commitment to customer satisfaction.
Are Caldwell products suitable for beginners?
Caldwell products are well-suited for beginners due to their user-friendly designs, clear instructions, and range of options at various price points. Their shooting rests help new shooters develop proper form and achieve greater accuracy by eliminating variables like wobble and flinch, making the learning process more rewarding and less frustrating.
For those new to shooting sports, Caldwell's target systems provide immediate feedback on accuracy, while their safety gear ensures proper protection during the learning process. The company's commitment to creating products that "Eliminate the Variables That Make You Miss™" makes their accessories particularly valuable for beginners developing fundamental shooting skills.
What is the history of Caldwell Shooting Supplies?
Caldwell is a well-established brand in the shooting accessories market with a long history of creating innovative products for shooters. As part of American Outdoor Brands, Inc. (NASDAQ Global Select: AOUT), Caldwell has built its reputation on providing high-quality, reliable shooting accessories that help shooters improve their accuracy and enjoyment of the sport.
The brand is known for its iconic shooting accessories and continues to innovate with new products like the ClayCopter™ target system and the Claymore® clay target launcher. Caldwell's commitment to helping shooters "Eliminate the Variables That Make You Miss™" has guided their product development for years, resulting in trusted equipment used by recreational shooters, competitors, and professionals alike.
Can Caldwell targets be used for competition practice?
Yes, Caldwell targets are excellent for competition practice across various shooting disciplines. Their AR500 steel targets, including IPSC silhouettes in different sizes (33%, 66%, and full-size), are particularly valuable for action shooting sports practice. These durable steel targets provide immediate audible and visual feedback, allowing shooters to develop the speed and accuracy needed for competitive success.
For precision rifle competitions, Caldwell's paper target systems and target cameras help shooters analyze their groups and make necessary adjustments to improve accuracy. The variety of target options available from Caldwell enables shooters to create practice sessions that closely simulate competition scenarios, making them ideal training tools for competitive shooters at all levels.
How do Caldwell brass catchers work?
Caldwell brass catchers are designed to collect spent brass casings during shooting sessions, keeping your shooting area clean and making brass collection for reloading much easier. These devices typically attach to your firearm or shooting position and feature a mesh or fabric pouch that captures ejected brass as it leaves the ejection port.
Different models offer various mounting options, including picatinny rail attachment for AR-style rifles, universal clamps for different firearms, and standalone models that position near the ejection port. By collecting brass in a contained area, these catchers not only save time that would otherwise be spent picking up brass from the ground but also help prevent brass damage that can occur when casings hit hard surfaces, making them particularly valuable for reloaders.